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At HOSPI LIGHTS , we aim to provide a seamles
s shopping experience. This Shipping and Exchange Policy outlines the terms and conditions for shipping, returns, and exchanges.

Shipping Policy

1. Shipping Locations

We currently ship to India and other countries after communicating customers.

2. Shipping Times

Order Processing: Orders are processed within 2 days of payment confirmation.

Delivery Timeline: Delivery typically takes from 3 days to 45 days depending on the destination and order customization 

Local Shipping: 3 to 45 days

International Shipping: 15 to 60 days

3. Shipping Charges

Shipping charges are calculated at checkout based on the delivery address and package weight.

4. Tracking Orders

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your package’s status.

5. Delayed or Lost Shipments

If your shipment is delayed or lost, contact us at hospilights@gmail.com 

 or +919810715757

1. Eligibility for Exchange

We accept exchanges under the following conditions:

The item is unused, unwashed, and in its original packaging.

Exchange requests are made within 2 days of delivery.

The item has a manufacturing defect or was shipped incorrectly.

2. Non-Exchangeable Items

The following items cannot be exchanged:

Customized or personalized items.

Items marked as final sale.

Perishable goods (if applicable).

3. Exchange Process

Contact our support team at hospilights@gmail.com 

 or +919810715757

Provide your order number, a brief explanation, and photos of the product (if applicable).

Once approved, ship the item to our address at:

HOSPILIGHTS, 

G-36 SECTOR 1 BAWANA INDUSTRIAL AREA  DELHI 110039

9810715757 

9710715757

We will process the exchange within 7 days of receiving the returned item.

Need a sample as pes customized ? We offer sample service chargeable to help you test your product before going into production. 

sample cost is not return 

We offer competitive pricing for all of our manufacturing services without compromising on quality. Contact us today for a quote.

30-day return policy generally means a customer can return a product for a refund, replacement, or exchange within 30 days of receiving it, provided it's in unused, undamaged condition. This timeframe allows customers ample time to assess their purchase without feeling rushed.  This is a place to describe your Return and Refund Policy to buyers.

A Return and Refund policy usually consists of:

• Terms of return (i.e. number of days)
• State of return (e.g. unworn)
• Reason for return (e.g. damaged or wrong product)
• Process for return (i.e. how to initiate a return, how to contact customer service)
• Process of refund (i.e. terms of refund, duration, payment details)
• Contact details